Terms and Conditions

In order to access the services provided by ooakjewels.com, you must agree to adhere to the terms and conditions stated on the website. By browsing the site, you automatically agree to the terms and conditions.

Please read the terms and conditions carefully before using any services provided by OOAK Jewels, whether or not included on the website. By using any of these services, you agree to comply with these terms and conditions, as well as the guidelines and conditions applicable to the specific service or business. The materials on this website are protected by copyright and trademark law.

PRODUCT APPEARANCE:
Please note that all products on this website are handmade, which means they may have slight irregularities and imperfections, such as variations in the shade of gemstones used or minor differences in alignment. While we have taken every effort to accurately display the colours of the products on the site, we cannot guarantee that the colours will be precisely accurate, as computer monitors and screens of electronic devices may differ.

PRICES:
All prices listed on this website are subject to change without prior notice. We offer price protection for items during refunds and returns. However, if the price of a product increases before shipment, we will notify you, and the product will only be shipped after receiving your confirmation. All prices include taxes and charges, and any additional charges or taxes will be mentioned on the website.

PAYMENTS:
We accept multiple payment methods, including credit/debit cards, net banking, and payment wallets. Payment details are kept strictly confidential and are not shared with any third party.

CANCELLATION BY US:
We reserve the right to cancel any order for any reason, at our sole discretion. We may cancel your order if there are limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defects in the quality of the product. In case your order is cancelled after your credit card has been charged, the amount charged will be refunded back to your account.

DELIVERY:
We usually dispatch orders within 3 working days, and the estimated delivery time is 7 to 12 days, depending on the location. We reserve the right to make deliveries in instalments, and each delivery will constitute a separate contract. Please note that estimated delivery times are only meant as a guide and commence from the date of dispatch. We are not responsible for any delays caused by third-party delivery agencies or the time required for statutory clearances during the delivery process.

ELECTRONIC COMMUNICATIONS:
By registering with us, you consent to receive periodic electronic communications from us via email or other electronic records on our site, which will be considered adequate notice and communication.

LINKS:
The Site or third parties may provide links to other World Wide Web sites or resources. We are not responsible for the availability of such external sites or resources and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.

LICENSE AND SITE ACCESS:
The right to use this Site is personal to the User and is not transferable to any other person or entity. You are responsible for maintaining the confidentiality of your password(s), if any. We grant you a limited license to access and make personal use of the Site and the Service. You may not download or copy any account information for the benefit of another vendor or any other third party, nor create unauthorized hypertext links to the Site or frame any Content available through the Site. You may not upload, post, or transmit any content that you do not have a right to make available (such as the intellectual property of another party) or any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software